About ACG:
Today over 13,000 students and 1,000 staff come together in a growing number of preschools, schools and vocational colleges at 35 campuses across New Zealand, Indonesia and Vietnam. Wherever we are in the world, we're committed to delivering a holistic education and a nurturing learning environment for students of every age and level. Our goal is to help every one of our students unleash their potential, so they can build bright futures.  

About the role:

We currently have an exciting opportunity for a Regional Sales Manager: New Zealand in a full time, permanent role. The Regional Sales Manager: New Zealand role is a sales position, with the primary purpose of working with our agents and partners to meet or exceed new student enrolment targets. You will be responsible for managing depth relationships with our key agent partners and contributing to their sales strategy. An integral part of the role is the development and execution of sales related events to support knowledge transfer and engagement. This role is best suited to a high-energy, problem solver who thrives in a demanding sales environment and is able to build strong, trust-based relationships.  

To be successful in this role, you will:

·         Meet or exceed student enrolment targets across our range of products
·         Contribute to the development and delivery of both individual and team sales strategies and operational plans
·         Establish and maintain strong and mutually beneficial relationships with our external partners
·         Assist with sales, marketing and promotional activities as required, and be available outside of normal work hours to be involved in planned marketing events as required
·         Proactively develop effective internal working relationships across the team and the wider organisation including Admissions, Marketing, Operations and Finance
·         Be highly organised and efficient with excellence data analysis and reporting skills

About you:
To be considered for this role you will ideally have:
·         Strong sales background and sales instinct, ideally with exposure to an indirect distribution model
·         Demonstrable sales leadership and accountability characteristics
·         Fluent in English. A second language is advantageous
·         Outstanding communications skills, both oral and written
·         Experience of managing projects by using established tools and methodologies
·         Can-do attitude and resilience in the face of challenges
·         An understanding and genuine passion for international student recruitment  
Company
ACG Education
Type
Full Time from June 6th, 2018
Description
JOB DESCRIPTION

Title: Regional Sales Manager– New Zealand
Reports to: Regional Sales Manager – ROW & Oceania
Location: New Zealand

Role Purpose: The Regional Sales Team will achieve student enrolment and profit goals for their portfolio of Agents, Feeder Schools and Sponsors across all three divisions and all products within.

The role will be responsible for:
• Managing depth relationships with key agent partners and cost-effective breadth relationships with smaller agents across the region of responsibility, contributing to their sales strategy and team leadership
• Service experience and delivery and profitability across the region of responsibility
• It is anticipated that ACG will merge or acquire new businesses and targets for these will be added to the role responsibility mid-year as the new businesses are integrated into ACG.

Key Accountability
Excellence
Objectives
• Represent divisions/brands at exhibition and recruitment events – new student enrolment targets achieved
• Track and monitor agent spend to ensure that the ‘cost- to-serve’  is at a productive level
• Monitor competitor activity enabling greater in market competitor awareness and analysis 
• Serve as country representative for ACG in the designated country, ensuring day-to-day operations maintain alignment with overall corporate policy, strategy and direction, including compliance with local legal regulation.
• Highlight and make recommendation to resolve issues on strategic, technical, commercial, operational and personnel which impact customer service and performance in the country
• Support in the Production of business performance reports in line with the operating rhythm

KPIs
• Assist in the preparation and organisation of exhibitions and recruitment events
• The achievement of agreed student enrolments targets
• Regularly tracks and monitors agent spend to ensure productivity level
• Actively monitors competitor activity and  provides feedback and insight to the Regional Sales Manager and Regional Sales Director
• Identify and recommend strategies to efficiently resolve issues to ensure smooth running of customer service and performance in the country
• Assist in the production of business performance reports

Partnership
Objectives
• Support the regional team as a point of contact for all partner programme enquiries, providing prompt and clear responses which maximise leads

KPIs
• Provide prompt and clear responses to all partner programme enquiries which maximise leads

Innovation
Objectives
• Identify agent growth opportunities and risk profile
• Where agent accounts have been allocated - Develop, implement and manage Agent Account Plans to support Partners achievement of targets. 
• Identify and recommend new agents and new recruitment opportunities
• Support the delivery of initiatives to improve operational efficiency via process, people or practical measures to raise the bar on business performance delivery.

KPIs
• Actively seeks new agents and recruitment opportunities
• Active management of Agent Account Plans
• Provides support for the delivery of initiatives to improve operational efficiency

Care  
Objectives
• Manage agent network with a focus on relationships, ensuring adherence to service level agreements and improved agent satisfaction under the guidance of the regional manager

KPIs
• Makes agent relationships and their needs a primary focus; developing and sustaining productive customer relationships

To be successful you will have:
• A Bachelor’s/tertiary degree level qualification and/or significant marketing experience. 
• Effective account management experience.  
• High-level interpersonal communication and negotiation skills inclusive of writing, communication and presentation skills. 
• A proven ability as a team player. 
• Proven ability to organise own workload and cope with simultaneous demands. 
• A flexible attitude to work (e.g. in hours and content), including a willingness to work weekends and evenings in support of recruitment activities.  
• A proven ability to initiate and implement marketing strategies and sales tactics, which have made a significant contribution to sustainable business growth.  
• Innovative thinking and proactive work habits inclusive of an eye for detail and for new recruitment initiatives. 
• A commitment to self-development to enhance skills and abilities.  
• The ability to work to tight deadlines, changing priorities, on their own initiative and to take responsibility for decisions and outcomes.  
• Be self-motivated and good organiser.  
• Extensive knowledge and experience in using Microsoft Office software applications.
• International work experience in the education sector.
• Agent account management experience.
• Experience of University admissions and/or recruitment activities.
• Administrative experience in a multi-cultural environment.
• Possess knowledge of International Education Services Industry and overseas education systems.

Relationships & Key Stakeholders
Internal
• Regional Sales Director
• Product Specialist Lead

External
• Key agent partners




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