We are currently looking for a Sales Executive to join our vibrant team in our Queens St campus.
  • We want you to inspire people to join the exciting world of hair and makeup, and open thier eyes to the exciting careers in the beauty industry.
  • Ensure all classes are filled by reaching set targets
  • Manage initial and follow up enquiries effectively within the set time frames
  • Ensure all new enrolments meet the required eligibility criteria
  • Follow all marketing procedures to ensure our full-time courses are promoted effectively to prospective students

The position requires a high level of commitment and energy from someone who will enjoy being at the cutting edge of training.
Skills/Experience:
  • 1-2 years of sales experience with a focus on relationship building (preferred but not essential)
  • Experience in the hairdressing, barbering or makeup industry (preferred but not essential) 
  • A proven track record in administration/customer service 
  • Confidence in presenting to small and large groups
  • Outstanding customer service & telephone manner
  • Strong attention to detail
  • A full clean driver's license
Company
Cut Above Academy
Type
Full Time from December 7th, 2018
Description
To ensure all classes are filled by reaching set targets, whilst meeting all legal requirements.  

Reporting to:                                      Campus Manager  
Functional Relationships with:          National Sales Executives, National Sales Support, General Manager (Cut Above, Elite only) NZST Sales Manager (NZST only) other Executive Team Members   

Duties and responsibilities:  

The key performance areas for the Sales Executive are:  
  • Initial and follow up enquiries are managed effectively within the set time frames
  • Ensuring all new enrolments meet the required eligibility criteria
  • Achieving the set annual targets for domestic and STAR classroom sales
  • Following all marketing procedures to ensure our full-time courses are promoted effectively to prospective students
  • Ensuring all TEC rules, Code of Practice and company policies are strictly adhered to
  • Supports the values of the organisation and actively demonstrates understanding
Within these key performance areas there are a range of duties which include (but are not limited to):  


Initial and follow up enquiries are managed effectively within the set time frames
  • Responding to all incoming enquiries from prospective students (phone, email, web, text) within 24 hours ·        
  • Managing all follow up enquiries within 48 hours ·        
  • Website for text enquiries is managed effectively ·        
  • Enquiries are entered into Take 2 accurately and in a timely manner following the standard company procedures ·        
  • Prospectus and enrolment information is sent to all students who request it within 24 hours ·        
  • Interview times, open day invitations and/or campus tours are offered to all prospects ·        
  • All prospects are directed to the website for further information ·        
  • All prospects are invited to join our social media networks ·        
  • In-house database (Take 2) follow-up system is used and managed effectively

Ensuring all new enrolments meet the required eligibility criteria
  • Evidence is collected for proof of citizenship and age ·        
  • Evidence is collected for proof of academic ability required ·        
  • Fast-track/Enrolment pool policy is followed as per company procedure ·        
  • Pre-entry tests are completed and assessed accurately and in line with company procedure ·        
  • Evidence of eligibility in terms of visas, English language capability etc for international students is collected in conjunction with ACG Recruitment ·        
  • Regulations set out in the Code of Practice are strictly adhered to  

Achieving the set annual targets for domestic and STAR classroom sales
  • All classes are filled to meet target ·        
  • All students are offered the opportunity to pathway to a higher level qualification ·        
  • Plan and manage STAR taster dates throughout the year with the CM ·        
  • STAR classroom courses are marketed to local secondary schools ·        
  • Follow up is completed with secondary schools to market STAR classroom courses  

Following our marketing procedures to ensure our courses (full-time and taster days) are promoted effectively to prospective students
  • Run open days in accordance with national dates ·        
  • Attend and run career expos in the local regional area if required in conjunction with National Sales Executive ·        
  • Attend regional expos if the National Sales Executive is unavailable ·        
  • Ensure all promotional material (including the most current sales PowerPoint presentation) created by Head Office is used effectively and in line with company procedures and policies ·        
  • Visit local secondary school classes and run info sessions during the quiet season as appropriate for your brand ·        
  • Maintain contact with schools (Careers Advisors) in conjunction with National Sales Executive to invite them on to Campus ·        
  • Manage school database in the CRM system ·        
  • Manage stock of promotional material ·        
  • An ‘industry talk’ or ‘marketing pitch’ is completed to all students enrolled in a STAR classroom course, promoting full-time study  

Ensuring all TEC rules and company policies are strictly adhered to
  • The sales procedures manual is followed ·        
  • Any new policies advised by head office are adhered to ·        
  • A strong understanding of TEC rules applicable to the role is maintained ·        
  • Strictly adhering to all TEC rules ·        
  • Advising Head Office of any procedure that may be going against a TEC rule or company policy ·        
  • A strong understanding of the sections in the Code of Practice for international students that are relevant to this position is maintained ·     
  • The Code of Practice is strictly adhered to for all international student enrolments
     
Supports the values of the organisation and actively demonstrates understanding
    • Act Positively
    • Drive Innovation
    • Pursue Excellence
    • Have Fun
    • Demonstrate Integrity
    • Develop People
 
Other duties
  • Customer Service Officer (CSO) duties- in situations where the CSO is on leave or absent from their role, the duties fall to the Sales Executive under the supervision of the Campus Manager.
  • Customer Services Officer support – to be a back up to the CSO/Reception to cover lunch breaks and other business hours they are not in the administration area as per individual Campus requirements
  • Trainer – to be a relief trainer in the quieter selling season for any modules that the Sales Executive meets the requirements for
  • Fun Events – to organise and run campus events to support a fun learning environment
  • Be employment focussed with students at all times and support all employment initiatives of the business
  • Any other duties as directed by the Campus Manager

Starting Salary

$51,000 p.a plus Bonus (Out of Auckland) plus Kiwisaver if applicable
$52,530 p.a plus Bonus (Auckland) plus Kiwisaver if applicable  

If meeting KPI’s:
                                                       Non-Auckland                            Auckland
1st Anniversary                              $53,000 p.a. plus Bonus              $54,590 p.a. plus Bonus
2nd Anniversary                             $54,000 p.a. plus Bonus              $55,620 p.a. plus Bonus
3rd Anniversary                              $55,000 p.a. plus Bonus              $56,650 p.a. plus Bonus 

(plus Kiwisaver if applicable)
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